BROUILLETTE BACK & NECK CLINIC

PRIVACY POLICY + SMS TERMS & CONDITIONS

Effective Date: 4/1/2026

Your privacy is important to us. This Privacy Policy explains how we collect, use,

and protect your information when you opt in to receive SMS messages

from us via Twilio.

1. Information We Collect

When you opt in to receive SMS communications, we may collect:

● Your phone number

● Message interaction data (e.g., delivery, responses)

● Any information you voluntarily provide via SMS

2. How We Use Your Information

We use your information to:

● Send you SMS messages you have opted in to receive

● Provide updates, alerts, or customer support

● Improve our messaging services

3. SMS Consent and Data Sharing

We do not share, sell, rent, or disclose your SMS consent or phone number to third parties for their marketing purposes.

Your SMS opt-in data and consent are used solely for communication from our organization.

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Message frequency may vary.

5. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and no further messages will be sent.

For help, reply:

HELP

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

7. Your Rights

You may request access to or deletion of your personal data by contacting us at: brouillettechiro@gmail.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

By opting in to receive SMS messages from Brouillette Back & Neck Clinic,

you agree to the following terms:

1. SMS Consent & Opt-In

By providing your phone number and explicitly opting in (e.g., via web form, checkbox, or keyword), you consent to receive SMS messages from us.

Your consent is not a condition of purchase.

2. Types of Messages

You may receive messages related to:

● Account updates

● Notifications or alerts

● Customer support communications

● Promotional or informational messages (if applicable)

3. Message Frequency

Message frequency may vary depending on your interaction with our services.

4. Message and Data Rates

Message and data rates may apply based on your wireless carrier plan.

5. Opt-Out Instructions

You can opt out at any time by replying:

STOP

After opting out, you will receive one final confirmation message.

6. Help Instructions

For assistance, reply:

HELP

or contact us at 262-692-6747.

7. Privacy & Data Use

We respect your privacy. SMS consent is not shared with third parties for marketing purposes. For more information, see our Privacy Policy above.

8. Supported Carriers

Our messaging service may not be available on all carriers. Delivery is subject to carrier limitations.

9. Liability

We are not responsible for delayed or undelivered messages.

10. Changes to Terms

We may update these Terms at any time. Continued use of the service constitutes acceptance of the revised terms.

11. Contact Information

If you have questions, contact us at:

Brouillette Back & Neck Clinic

brouillettechiro@gmail.com

262-692-6747